Privacy Policy

This Privacy Policy describes how SecurityAgent Labs, LLC ("PublicInfo.ai," "we," "us," or "our") collects, uses, and shares information in connection with your use of our website at publicinfo.ai and our services (collectively, the "Service"). This Privacy Policy applies to information we collect about you as a user of our Service, and to information about individuals whose publicly available information may appear in reports generated through our Service.

Important Notice: Our Service is intended for use by businesses and professionals located in the United States. The Service is not directed to residents of the European Union or European Economic Area, and we do not intentionally collect or process personal data of EU/EEA residents. We may restrict access based on geographic location.

1. Information We Collect

Information You Provide to Us

• ●Account Data: Email address, password (hashed), authentication and session data, and any support communications you send us.
• ●Payment Data: Billing information, subscription plan, invoice records, and payment metadata (handled by our payment processor). We do not store full credit card numbers.
• ●Search Queries: Identifiers you submit for reports (e.g., names, LinkedIn URLs, email addresses).

Information Collected Automatically

• ●Device & Usage Data: IP address, user agent/browser type, device type, operating system, timestamps, pages visited, and coarse location inferred from IP address.
• ●Cookies: We use essential cookies for authentication, security, and session management. See our cookie practices below.
• ●Security Data: Rate-limiting identifiers and fraud prevention signals.

Information About Report Subjects

When generating reports, we temporarily process publicly available information from sources such as public web pages, news articles, public government records, public company pages, and public social media profiles that are viewable without login. We do not require users to provide credentials to third-party services, and we do not bypass technical access controls.

2. How We Use Information

We use the information we collect to:

• ●Provide, maintain, and improve our Service
• ●Process payments and manage subscriptions
• ●Generate reports based on your queries
• ●Send transactional communications (account confirmations, report delivery, billing)
• ●Respond to your requests and support inquiries
• ●Prevent fraud, abuse, and unauthorized access
• ●Comply with legal obligations

3. What We Don't Do

To be clear about our practices:

• ●No Profile Storage: We do not build or maintain persistent profiles about searched individuals. We do not create a database of people.
• ●No Data Sales: We do not sell or license personal information to third parties.
• ●No Advertising Sharing: We do not share personal information for cross-context behavioral advertising.
• ●No Sensitive Inferences: We do not generate "risk scores" or inferences about political views, health status, or biometrics.
• ●No Login-Walled Scraping: We do not access content that requires login credentials or bypass technical access controls.

4. Information Sharing

We may share information in the following circumstances:

• ●Service Providers: With vendors who help us operate our Service (hosting, payment processing, email delivery), under contracts requiring data protection.
• ●Legal Requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.
• ●Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
• ●With Your Consent: When you direct us to share information with a third party.

5. Data Retention

Ephemeral Report Processing: For each report request, we fetch public pages, extract relevant information, generate an overview, and return it to you. We do not retain the fetched content or generated report beyond short-lived technical needs (processing queue, temporary caching, debugging).

Account & Operational Data: We retain account information, billing records, and operational logs as long as your account is active and as required for legal, accounting, or audit purposes.

Security & Fraud Data: We may retain security-related data for fraud prevention and abuse detection purposes for a reasonable period.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

• ●Account Information: You can update your account information or delete your account by contacting us at info@publicinfo.ai.
• ●Marketing Communications: You can opt out of marketing emails by using the unsubscribe link in any email or contacting us.
• ●Cookies: You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Service functionality.

8. U.S. State Privacy Rights

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information:

• ●Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• ●Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• ●Right to Correct: You may request correction of inaccurate personal information.
• ●Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link.
• ●Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@publicinfo.ai or use our California Privacy Request Form below. We may need to verify your identity before processing your request.

Other U.S. States

Residents of other U.S. states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, and others) may have similar rights under their respective state laws. Please contact us to exercise any applicable rights. We respond to all legitimate requests in accordance with applicable law.

9. Opt-Out and Removal Requests

If you believe your publicly available information may appear in reports generated through our Service, you may submit a removal/opt-out request. We maintain a suppression list to honor such requests for future report generation.

To Submit a Request:

• ●Email us at info@publicinfo.ai with subject line "Opt-Out Request"
• ●Include your full name and any identifiers (URLs, email addresses) you want suppressed
• ●We may request verification of your identity to prevent fraudulent or malicious requests

Please note: We aggregate publicly available information at the time of each report request. We do not maintain a persistent database of individuals. Opting out will add you to our suppression list to prevent future report generation for your identifiers.

10. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us at info@publicinfo.ai.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: